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10% less
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Check rooms and rates
From54US$ /night
Check-in
23Dec2025Select date
Check-out
24Dec2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

13B Tong Dan, Hanoi, Vietnam
-
Near Hoan Kiem Lake
Great
8.9
9.7
/10
5.0
4.4
/5

Grand Cititel Hanoi Hotel & Spa provides 4-star accommodations in Hoan Kiem with a focus on elegance and comfort. Guests can enjoy amenities including an on-site restaurant, fitness center, and a spa. With a rating of 8.9/10 on Booking.com, this Hanoi hotel caters to both leisure and business travelers.

Rooms & Amenities

The stylish rooms at Grand Cititel Hanoi Hotel & Spa feature air conditioning, cable flat-screen TVs, personal safes, and desks. Private bathrooms offer complimentary toiletries and hair dryers. Select accommodations include towels, slippers, and tea/coffee-making facilities.

Dining Options

Guests can enjoy a daily buffet breakfast at The Shii Kitchen, which features a mix of Vietnamese and international dishes. The hotel's Lobby Bar serves snacks and drinks in a relaxed setting. Additional dining options are available within a short walking distance.

Leisure & Business

Recreation opportunities include a fitness center and a serene spa offering various therapies and beauty treatments. Business travelers can utilize the dedicated business center equipped with essential services. The hotel also provides ticket assistance and concierge services.

Location & Transportation

Grand Cititel Hanoi Hotel & Spa is a short walk from cultural highlights, including the Vietnam Revolution Museum, Hoan Kiem Lake, and Thang Long Water Puppet Theater. Bus stops for local transportation are within a 2-minute walk. The hotel features 24-hour front desk service for convenience.

“Nestled in Hanoi's Old Quarter, the hotel presents a blend of modern design with Vietnamese touches and places guests within walking distance of key attractions; its on-site spa and varied dining add further appeal. What stands out is the staff's attentive service, particularly their knowledge of local tours, making for a smooth, well-supported visit. I believe this is a solid choice for travellers seeking both comfort and cultural immersion.”
Hotel logo
Sophia TurnerEditorial Director at Spahotels
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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Superior Double Room
2 persons
20 m² 
1 King-size bed
Shower
Air conditioning
Deluxe Double Room
2 persons
22 m² 
1 King-size bed
Shower
Air conditioning
Grand Deluxe King Room City View
2 persons
24 m² 
1 King-size bed
Shower
Air conditioning
Standard Suite
2 persons
26 m² 
2 Single beds
Shower
Air conditioning
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Price and Room Availability

Check availability and prices for your dates now!

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Free Wi-Fi
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Luggage storage
  • Locker room
  • Allergy-free rooms
  • Lift
  • Currency exchange
  • Smoke detectors
  • Fire extinguishers
  • Key card access
  • Key access

Sports & Fitness

  • Fitness centre
  • Hiking
  • Cycling

Guest Parking

  • Electric kettle

Services

  • Paid airport shuttle
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink
  • Happy hour

Dining

  • Restaurant
  • Bar/ Lounge area

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Children's buffet

Spa & Leisure

  • Garden area
  • Spa & wellness centre
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Terrace
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Parquet floor
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Dining Onsite

At Grand Cititel Hanoi Hotel & Spa, guests can delight in a unique taste of Asia and beyond at The Shii Kitchen. This inviting dining spot offers a fusion of traditional and modern culinary experiences, perfect for families and food enthusiasts alike.
Grand Cititel Hanoi Hotel & Spa Restaurant photo
Grand Cititel Hanoi Hotel & Spa Restaurant photo
Grand Cititel Hanoi Hotel & Spa Restaurant photo

The Shii Kitchen

Asian, International, European
Ambiance
Family-friendly with a blend of traditional warmth and modern touches
Key Offerings
A diverse menu catering to various dietary needs, including vegetarian, vegan, and gluten-free options, all served amid a welcoming atmosphere.
Reservation
Not needed
Open daily for breakfast from 06:30 to 09:30

Location

13B Tong Dan, Hanoi, Vietnam
Map view
13B Tong Dan, Hanoi, Vietnam
Nearby
French Quarter
520 m
Dinh Tien Hoang Hang Trong
Hoa Phong Tower
450 m
Gallery
Dong Phong Art Gallery
250 m
Museum
Museum of the Revolution
290 m
Gallery
Red Moon Gallery
380 m
Restaurants
Mamma Mia
380 m
2 Chuong Duong Do 1st Floor
Casa Italia
280 m
18 Le Phung Hieu Street
Delisa - Fresh Salad Bar Hanoi
310 m
8A Ly Dao Thanh Street
Cosa Nostra
240 m
24 Tong Dan Street
Shamoji Robata Yaki Hanoi
250 m
25 Tong Dan Str Hoan Kiem Dist
Twitter Beans Coffee
250 m
BIDV Tower
Hanoi Terrace Cafe
330 m
No. 9 Ly Dao Thanh St.
Zpizza
350 m
27 Ly Thai To
Merci Restaurant
390 m
32 Ly Thai To Hoan Kiem District
Explore Hanoi
Explore Hanoi from Grand Cititel
Top Attractions
Activities
Dining
Entertainment
Vietnam National Museum of History
Vietnam National Museum of History
12 minutes walking
Museum showcasing Vietnam's history, with artifacts and exhibitions. Notable for insights into the country's past.
Hoan Kiem Lake
Hoan Kiem Lake
16 minutes walking
Scenic lake in the city center, ideal for a leisurely walk. Features the iconic Turtle Tower and vibrant surroundings.
Temple of Literature
25 minutes walking
Historic site dedicated to Confucius, showcasing beautiful architecture and tranquil gardens. A cultural gem in Hanoi.
Vietnam Military History Museum
Vietnam Military History Museum
25 minutes walking
Museum highlighting Vietnam's military history. Features an impressive collection of aircraft and war memorabilia.
Truc Bach Lake Relaxation
30 minutes walking
Relaxing spot for picnics or on-site cafes with views. Great for those seeking a tranquil escape from the bustling city.
Street Food Tours
15 minutes walking
Guided food tours through Hanoi's streets. Experience local cuisine and vibrant markets, led by knowledgeable guides.
Cycling around West Lake
20 minutes riding
Biking routes around scenic West Lake. Rent a bicycle easily and explore the picturesque surroundings and local cafes.
Casa Italia
Casa Italia
4 minutes walking
Italian restaurant with a warm ambiance. Signature dishes include homemade pasta and wood-fired pizzas. Reservations recommended.
Delisa - Fresh Salad Bar
4 minutes walking
Healthy dining option with a focus on fresh salads and local ingredients. Perfect for quick bites or light meals.
Mamma Mia
Mamma Mia
5 minutes walking
Lively Italian eatery known for its pizza and pasta. Cozy atmosphere and family-friendly, ideal for a casual meal.
Thang Long Water Puppet Theatre
16 minutes walking
Traditional Vietnamese puppet performances on water, captivating for all ages. Experience Hanoi's rich cultural heritage.
Hanoi Opera House
12 minutes walking
Iconic performance venue, hosting operas and concerts. Elegant setting with a variety of cultural events year-round.

Getting around
City Centre
Hanoi14 min  ·  1.1 km
Airports
Noi Bai International Airport (HAN)39 min  ·  25.9 km
Cat Bi International Airport (HPH)175 min  ·  116.2 km
Train
Ha Noi Railway station22 min  ·  1.8 km

Reviews and Ratings

Reviews from guests about their experience.
Guest reviews
5.0/10
based on 5 reviews
8.9
8.9/10 based on 382 reviews
Harriet
United States, February  2025
7.0/10

I had a fantastic stay at the Grand Cititel Hanoi Hotel & Spa. The staff was exceptionally friendly and helpful. My room was clean and comfortable, though I did notice some street noise from the windows. Overall, it was a good experience that I'd recommend to anyone visiting Hanoi.

Rooms
10.0
My room was beautifully designed, clean, and very comfortable. The balcony offered a lovely view, although the windows let in some street noise. The quality of linens and complimentary toiletries added a nice touch.
Service
10.0
The service was superb. Alex and the team were always ready to assist, helping arrange my Ninh Binh trip and making my stay feel effortless. Their attentiveness truly made a difference.
Location
10.0
The hotel's location is perfect, just a short walk to the city center. It was convenient for exploring nearby attractions like Hoan Kiem Lake and the Opera House.
Dining
10.0
The breakfast buffet was excellent, with a delicious variety of options. I particularly enjoyed the fresh fruits and made-to-order meals.
Facilities
10.0
The hotel's facilities are quite good, offering room service, laundry, and a happy hour. I appreciated the daily housekeeping and complimentary water bottles.
Jane
United States, January  2025
7.0/10

I had an amazing experience at the Grand Cititel Hanoi Hotel & Spa. The staff was incredibly friendly, making me feel right at home. and the location was perfect for exploring the city. My only concern was that the rooms were a bit on the small side, but they were clean and comfortable.

Rooms
9.0
The room was clean and tastefully decorated with a fancy motorized room divider. It was a little on the small side for a couple, but it was comfortable enough for my stay.
Service
10.0
The service was really good. Upon check-in, Alex provided a detailed overview of the room's features and offered tips on nearby attractions. The staff greeted me with bright smiles every morning, which truly enhanced my experience.
Location
10.0
The hotel's location was unbeatable, just a short walk from Hoan Kiem Lake and the Opera House. It made it easy to explore many famous tourist spots and restaurants in the area.
Dining
10.0
Breakfast was superb, with a nice selection including fresh seasonal fruits and various delicious options. I really appreciated the quality of the food served during my stay.
Facilities
8.0
The facilities included daily housekeeping, and they were quick to respond to my requests. There were also several amenities available, although some were basic for the price.
George
United States, January  2025
5.6/10

I had a fantastic experience at Grand Cititel Hanoi Hotel & Spa. The hotel is tucked away in a quiet alley, providing a serene escape from the city's hustle and bustle while still being within walking distance to major attractions. The staff, particularly Alex and Hoai, were incredibly helpful throughout my stay. However, the location can be a bit tricky to find at first, but it's definitely worth it for the comfort and service I received.

Rooms
10.0
My room was spotless and beautifully decorated, with a comfy bed and fluffy pillows that made for restful nights. I loved the fancy motorized room divider, which was a nice touch.
Service
10.0
The service was really good, with a friendly and welcoming staff ready to assist. Alex's extensive knowledge and helpful travel tips made my journey so much smoother.
Location
10.0
The location is strategically placed near the city center, making it easy to access local attractions like the Hanoi Opera House. A quick 10-minute walk took me to the bustling streets of the old quarter.
Dining
10.0
Breakfast was good, offering a wide variety of delicious options including fresh fruits, pastries, and local dishes. I appreciated that there were choices suitable for everyone.
Facilities
10.0
I enjoyed the range of facilities such as room service and laundry, which added convenience to my stay. The availability of tours and ticket assistance was also a huge plus for planning my outings.
Jerry
United States, December  2024
6.0/10

I had an amazing stay overall, with spotless rooms, great food, and the staff was super friendly. The only downside was the occasional noise from a generator in the morning since I was on the top floor, which might bother light sleepers. But everything else was fantastic, making it a place I'd recommend!

Rooms
9.0
The room was clean, beautifully designed, and incredibly comfortable with a soft mattress and fluffy pillows. Although it was a bit small for a couple, it didn't take away from the experience.
Service
10.0
The staff truly made my stay special. Everyone from the reception team to the porters was friendly and welcoming, always ready to help. They even assisted with booking tours and getting local necessities delivered to my room.
Location
9.0
The hotel is in a fantastic location, just a short walk from the Opera House and many other attractions. It was nice to explore the city on foot.
Dining
10.0
Breakfast was excellent with a wide variety of options including a delicious egg station and homemade dishes. The restaurant food in general was superb, always fresh and tasty.
Facilities
9.0
The hotel had great facilities, including a lovely spa that offered wonderful services at reasonable prices. They also provided excellent housekeeping and room service.
John
United States, November  2024
5.6/10

My stay at Grand Cititel Hanoi Hotel & Spa was fantastic. The staff was incredibly friendly and helpful, making me feel right at home. The breakfast had a great variety of tasty local and international dishes, though I did miss having a window for fresh air in my room. Overall, I had a comfy and clean experience, and I would definitely return.

Rooms
9.0
My room was clean, comfy, and had the biggest bed I've ever slept in. The decor was nice, but I couldn't open the window, which made the lighting a bit dim.
Service
10.0
The staff here was super courteous and attentive, always ready to help with a smile. Their warm service really made a difference during my stay.
Location
9.0
The hotel is in a great spot, just a 10-15 minute walk to the lively old quarter and Hoan Kiem Lake. It felt nice and quiet despite being near the city center.
Dining
10.0
Breakfast was a highlight, with plenty of delicious options catering to different tastes. I especially loved the mix of local dishes.
Facilities
9.0
Facilities like room service and a tour desk were really convenient, making my stay even more enjoyable.
Access exclusive early booking discounts.
Choose your spa escape today!
Check Rates
Property information and rules
Check-in
from 14:00-23:59
Check-out
until 12 pm
Guest Parking
No parking available.
Internet
is available in for free.
Breakfast
At the hotel Grand Cititel Hanoi & Spa guests are invited to a full breakfast served for free. 
Children & extra beds
Maximum capacity of extra beds in a room is 1. 
Pets
Pets are not allowed.
Languages
English, German, Spanish, Japanese, Chinese, Vietnamese
Number of floors:
10
Number of rooms:
118
FAQs
About Grand Cititel Hanoi Hotel & Spa
What is the check-in and check-out time at Grand Cititel Hanoi Hotel & Spa?
Check-in is at 14:00 and check-out is at 12:00.
How far is Grand Cititel Hanoi Hotel & Spa from Hoan Kiem Lake?
The hotel is located 2 km from Hoan Kiem Lake.
What amenities are available in the rooms at Grand Cititel Hanoi Hotel & Spa?
Rooms feature air conditioning, a flat-screen TV, a personal safe, and complimentary toiletries.
Is breakfast available at Grand Cititel Hanoi Hotel & Spa?
A daily buffet breakfast is served at the on-site restaurant from 06:00 until 10:00.
What dining options does Grand Cititel Hanoi Hotel & Spa offer?
The hotel has an on-site restaurant, The Shii Kitchen, which offers a fusion of Vietnamese and international cuisine.
How far is Grand Cititel Hanoi Hotel & Spa from Noi Bai International Airport?
The hotel is approximately 35 km from Noi Bai International Airport, requiring about 45 minutes by car.
What recreational facilities are available at Grand Cititel Hanoi Hotel & Spa?
Guests can utilize the fitness center and enjoy bike tours and walking tours organized through the hotel.
What services does Grand Cititel Hanoi Hotel & Spa provide for business travelers?
The hotel offers a business center and meeting facilities for corporate travelers.
How close is Grand Cititel Hanoi Hotel & Spa to major attractions like the National Museum of Vietnamese History?
The hotel is located a 3-minute walk from the National Museum of Vietnamese History.
Does Grand Cititel Hanoi Hotel & Spa offer airport shuttle services?
The hotel provides paid airport shuttle services for guests.
What type of decor and experience does Grand Cititel Hanoi Hotel & Spa offer?
The hotel features a charming fusion of modern comfort and traditional Vietnamese decor.

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